Frequently Asked Questions
Everything you need to know before your next Snowbird visit.
Where does your ice cream come from?
We proudly serve premium ice cream sourced from Chocolate Shoppe Ice Cream in Madison, Wisconsin—known for its rich flavor, high butterfat content, and small-batch quality.
Do you offer dairy-free or vegan options?
Yes. We always carry a rotating selection of dairy-free and vegan flavors. Availability may vary by day, so feel free to ask our team what’s currently scooping.
Do flavors change?
Yes. Our menu rotates regularly to keep things exciting. Some fan favorites return often, while others are seasonal or limited release.
Do you offer gift cards?
Absolutely. Snowbird gift cards are available online and delivered instantly. They can be used anytime in-store and never expire.
Can I place a large order or catering request?
Yes. For large orders, events, or special requests, please reach out ahead of time so we can make sure everything is just right.
Are pets allowed?
Well-behaved pets are welcome in our outdoor seating areas. Service animals are always welcome inside.
Still have questions? Reach out or stop by—we’re happy to help.